My client is an International and Prestigious American Bank and are looking for a Helpdesk Supervisor to join their friendly team. The ideal candidate will have previous experience as a Helpdesk Supervisor and be able to speak a second language (Ideally a European language)

This is a fantastic opportunity to work for a well known and reputable company with excellent career progression opportunities.

Responsibilities:

* Supervising Helpdesk team
* Recruiting, training and motivating staff
* Creating and monitoring KPI's and SLA's
* Liaising with colleagues, engineers, sub- contractors and clients
* Responding to correspondence including email and mail
* General administration support
* Liaising with clients and colleagues Internationally

The right person:

* Previous experience as Helpdesk Supervisor
* Good leadership skills
* Presentable and Polite
* Exceptional customer service skills
* Good IT skills
* Able to communicate in a second European language both Verbally and Written
* Good team player
* Reliable, punctual and hard working


This is a temporary - permanent position upon successfully completing probation period. Permanent salary is £24K per annum.

If you are interested in this position please send your CV using the link below.

Contact details

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