Reference: 845220

The Company:

Our client is a UK based international company currently recruiting for a Greek speaking Customer Service Advisor based at their Southern European offices located in Surrey. This is an excellent opportunity to work for a market leader within its sector.

The Role:

The role will be based at the heart of the company’s Customer Services Department. Daily tasks will include:

- Dealing with inbound telephone enquiries, queries and complaints.
- Dealing with inbound email enquiries, queries and complaints.
- Dealing with electronic transactions.
- Providing excellent customer service.
- Assisting and escalating queries and complaints to relevant departments.
- Dealing general administration duties required within the role.
- Assisting other team members where necessary.

Candidate Profile:

The candidate will need to be numerate and have a good general standard of education. The candidate will also require telephone based customer service experience and be IT literate. Is it likely that the successful candidate will have the ability to deal with complaints and queries in a positive and professional manner.

Salary/Additional Information:

Candidates must be fluent in Greek and English. The salary for this position will be £18,000. An excellent benefits package is also offered. The working hours for this role will be 40 hours per week between the hours of 8.00am – 11.00pm Monday – Friday. The need to be available to work on bank holidays and public holidays for which you will be given time off in lieu is also necessary.

Please send your CV to l.zapala@betrecruit.com or visit www.betrecruit.com.


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Contact details

• Email: l.zapala@betrecruit.com

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