Guildford office / office admin
Part-time Customer Service Advisor
Reference: 968355
The Company:
Our client, a UK based international company, is currently recruiting for a part-time Customer Service Advisor, for their office based in South West London.
The Role:
The role will be based at the heart of the company's Customer Services Department. Daily tasks will include:
- Dealing with inbound telephone enquiries, queries and complaints.
- Dealing with inbound email enquiries, queries and complaints.
- Dealing with electronic transactions.
- Providing excellent customer service.
- Assisting and escalating queries and complaints to relevant departments.
- Dealing general administration duties required within the role.
- Assisting other team members where necessary.
Candidate Profile:
A good standard of education, and numeracy in particular, is essential. The candidate will also require telephone based customer service experience and should be IT literate. The ability to deal with complaints and queries in a positive and professional manner will be vital for this role.
Salary/Additional Information:
The salary for this position will be £9,000 plus excellent benefits which includes Health Insurance and an excellent Company Bonus Scheme. The hours for this role are 20 hrs a week comprised of Sat – Sun 7.00am – 3.00pm and 3.00pm – 11.00pm (will alternate between these 2 shifts) and Mon – Fri 7.00pm – 11.00pm (1 night per week).
******************************
BetRecruit is a leading online consultancy for the betting and gaming sector. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.